Terms & Conditions

General Terms

The Customer accepts that these conditions shall apply to all legal relations betweenthemselves and the Company to the exclusion of any other terms including any conditions warranties or representations written or oral expresses or implied even if contained in any of the Customers documents which purport to provide that the Customers own terms shall prevail. No variation of these conditions shall be valid unless agreed to in writing and signed by an authorised person on behalf of the Company and on behalf of the Customer.
No person employed by the Company nor any agents of the Company have any authority to make or give any representation or warranties whatsoever whether verbal or written in relation to the Goods. The provision of any quotation or estimate by the company does not form part of any offer or representation made by them. All specifications, drawings, descriptions and catalogues issued by or on behalf of the Company are intended merely to give a general description of the Goods and any person reading them may not rely on anything contained therein as being a representation of fact concerning the Goods or a warranty relating thereto whether as to their condition or otherwise.
The Company reserves the right to amend the order placed by the Customer and the Company will then advise the Customer who may only on seven days written notice cancel the Contract and pay a cancellation charge of ten per cent of the contract price. In all other cases of cancellation the Customer will be liable to the Company for all costs or work carried out and parts or materials ordered by the Company up to the date of cancellation. No order will be binding on the Company unless or until it is acknowledged by the Company or the Goods are delivered to the Customer. The Customer's order will be deemed accepted when the company sends its confirmation of order or other acceptance, notwithstanding that the customer may receive it later or not at all. Where the goods are sold under a consumer sale (as defined by the Sale of Goods Act 1979) the statutory rights of the Customer are not affected by these conditions.
Unless otherwise previously agreed the Customer shall pay the full price of the Goods to the Company before dispatch. If an accounts application form has been received and excepted then the Customer shall pay the full price of the goods to the Company within 30 days of the Company's invoice date, which the Company shall be entitled to render when it is able to deliver the Goods, even though delivery is in fact delayed through no fault of the Company. If any sums are not paid on the due date, the Company shall have the right to claim interest on the outstanding sum at a rate of 4% over the Bank of England's base lending rate from the due date until payment.
The Company shall be under no obligation notwithstanding any agreement to the contrary to provide the Goods due under a Contract, if the Company has bona fide doubts as to the solvency of the Customer and the Company may in such circumstances without any liability on its part withhold Goods contracted to be sold to the Customer without any repudiation of the Contract being implied or expressed or any legal proceedings being necessary.
Whilst the Company shall make every effort to place the Goods at the disposal of the Customer in accordance with any times stated in the Contract, time shall not be of the essence in this regard.
Not withstanding the provisions of the following clause, risk in the Goods shall pass to the Customer immediately upon the Goods leaving the Company's premises.
Until the Company has been paid in full for all Goods supplied by it to the Customer under any Contract whatsoever between the Customer and the Company.
1. The Company shall remain the legal and beneficial owner of the Goods.
2. The Customer shall store the Goods separately and in such a way that they can be readily identified as being the Company's property.
3. 1. The Customer may sell the Goods in the ordinary course of its business to a bona fide purchaser for value without notice of the Company's rights but the Customer shall then be under a fiduciary duty to account to the company for the proceeds of such sale up to the total amount due from the Customer to the Company in respect of the Goods;
  2. The Company may at any time revoke the Customer's power of sale by notice to the Customer if the Customer is in default for longer than seven days in the payment of any sum whatsoever due to the Company or if the Company has bona fide doubts as to the solvency of the Customer.
  3. The Customer's power of sale shall automatically cease if an administrator or administrative receiver is appointed over any or all of the assets or undertaking of the Customer or if the Customer goes into compulsory or voluntary liquidation or makes any arrangement or composition with its creditors generally or commits any act of bankruptcy.
4. Upon termination of the Customer's power of sale the Company shall be entitled to enter on any premises on which the Goods are then to be found for the purpose of repossessing the Goods. If upon exercising this right the Company finds that the Customer has failed to comply with its obligations under clause 8(b) above to store the Goods separately, the Company shall be entitled to repossess from the Customer's stock a quantity of identical goods equal in value to those which have not been paid for, irrespective of whether the goods so repossessed belonged to the Company or the Customer.
5. If any of the Goods are affixed or added to other goods in the process of manufacture or construction of new products, then the Company shall have full legal and beneficial title to those new products (whether completed or not).
6. The Customers obligations as to storage and identification of the Goods set out in claus 8(b) above shall apply equally to such new products.
7. The Customer shall have the right to sell the new products but the Company may revoke that right in the same way and in the same circumstances as it may revoke the Customers right to sell the original Goods under clauses 8(c)(ii) and 8(c)(iii) above.
Unless any complaints about the quality or quantity of Goods are received by the Company within seven days of delivery thereof the Customer shall be deemed to have accepted the Goods.
1. The Company warrants that the Goods are of merchantable quality (as defined in the Sale of Goods Act 1979) but does not warrant that the Goods are fit for any specific purpose and accepts no liability for any loss or damage suffered by the Customer as a result of any defect in the design, materials or workmanship of the Goods.
2. Without limiting the above the Company expressly excludes any liability arising from:
  1. failure to comply with the Company's instructions for fitting or installation; or
  2. use of the Goods in excess of performance or lead-bearing specifications stated in the Company's catalogue; or
  3. any modification or adaptation made to the Goods by the Customer or any third party.
3. Without prejudice to the above sub-clauses, the Company's liability for any defectn shall be limited to repairing or replacing the defective Goods or refunding to the Customer the invoice price of these Goods. Under no circumstances shall the Company be liable for any indirect or consequential loss of any nature arising out of the defect.
4. Nothing in this clause is intended to exclude or limit the Company's liability for any personal injury or death if and to the extent that it can be shown that such injury was caused by the negligence of the Company, its servants or agents.
The Customer shall indemnify the Company in respect of any loss, injury, expense or claim of whatsoever nature and howsoever arising out of the Contract or the Goods, or their storage, installation, use, operation or maintenance save to the extent that the same is caused by the negligence of the Company, its servants or agents, including the Company's subcontractors.
The Company shall not be under any liability for any delay or failure in performing its obligations caused by any circumstances beyond their control including, but not limited to, strikes, lock-outs or other industrial action affecting the Company or any of its suppliers.

These conditions shall be governed by the Laws of England June 2003 OML Limited, Centre Court, Waggon Road, Mossley, Lancashire, OL5 9HL, UK. In these conditions: "The Company" means OML Limited. "The Customer" means the company or person ordering the Goods. "The Goods" means the items sold by the Company to the Customer and listed on the Company's invoice.

Returns Policy

We will happily refund or exchange any item purchased from OML.
A restocking fee of 20% will be charged on goods returned to OML.
Returned goods must be unused, in a saleable condition and in their original packaging with all labels etc still attached. Goods will not be accepted unless returned to OML in this condition.

Questions you might like answered...

None of the information below affects your statutory rights. We are a UK based company, subject to UK consumer law so dealing with OML is completely safe.

What guarantee do I have?
We guarantee that you'll be satisfied with OML!
What do I do if I no longer require the goods?
Return items back to us within 14 days. Returned goods must be unused, in a saleable condition and in their original packaging with all labels etc still attached. Once we've received them back, we will arrange to either credit you or replace the goods with an alternative product.
Who pays the postage on returned items?
If you're returning something because it's not suitable, you'll need to pay the postage costs to return it to us.
What happens if OML are out of stock of the replacement item?
We will refund your credit card for the item you returned to us. When the replacement item arrives, we will charge your credit card for it and dispatch it straight away.
What do I do if an item is faulty when it's delivered?
We'll either credit you or replace the goods at our cost, whichever you prefer.
How do I contact OML about returning products?
If you do have any questions, please email us at info@omlfittings.co.uk.
Who pays the postage on returned faulty items?
If you're returning something to OML because it was faulty when it was delivered, we will refund your postage costs for returning it to us. Also, we won't charge you for postage on any replacement goods. We recommend using recorded delivery or registered post to return any items to cover you against loss.
What do I do if there's any other problem with my order?
If you have any problems with an order from OML, send us an email to info@omlfittings.co.uk we'll tell you exactly what steps we're going to take to rectify the problem.